Available Withdrawal Methods
Local Bank Transfer
Maybank, CIMB, Public Bank, RHB, Hong Leong Bank, and other major Malaysian banks.
Digital Wallet
Touch 'n Go eWallet, GrabPay and other popular digital wallets in Malaysia for instant withdrawals.
FPX / IBG
Interbank transfer via a fully secure and encrypted FPX system.
Crypto
Bitcoin, USDT, and other selected crypto tokens for flexible international withdrawals.
Withdrawal Method Comparison
| Method | Minimum Limit (MYR) | Maximum Limit (MYR) | Processing Time | Fee |
|---|---|---|---|---|
| Local Bank Transfer | 30 | 50,000 | Within 5 Min | None |
| Touch 'n Go eWallet | 20 | 10,000 | Instant | None |
| GrabPay | 20 | 10,000 | Instant | None |
| FPX / IBG | 50 | 30,000 | Within 30 Min | None |
| USDT (TRC20) | 50 | No limit | 10–30 Min | Network gas fee |
| Bitcoin (BTC) | 100 | No limit | 15–30 Min | Network gas fee |
Limits and processing times are estimates and may vary depending on the amount and time the request is submitted.
How to Make a Withdrawal at City66
Log in to your account
Open the City66 platform and log in using your valid account credentials. Make sure your internet connection is stable before proceeding with the withdrawal.
Go to the Wallet or Withdrawal section
Find the "Withdrawal" or "Wallet" menu in your account dashboard. It is usually located at the top or within the profile menu.
Select a withdrawal method
Choose the option that suits you best – bank transfer, digital wallet, or crypto. Enter the correct account number or wallet details.
Enter withdrawal amount
Enter the amount you wish to withdraw. Make sure the amount complies with the minimum and maximum limits set for your chosen method.
Confirm and submit your request
Review all details, then click "Confirm". The city66 system will process your request immediately and you will receive a notification with the latest status.
The withdrawal process at city66 – simple, fast and secure
Why Are Withdrawals at City66 Different from Other Platforms?
Many players who have used other online casino platforms know how frustrating it can be when winnings are slow to process, or worse, having to go through lengthy bureaucratic procedures before funds can be withdrawn. At city66, we believe that the money you win is entirely yours, and it should reach your hands in the shortest time possible.
The city66 withdrawal system was built from the ground up with speed and security as top priorities. Our financial infrastructure is directly integrated with Malaysia's major banks and local digital wallet providers, ensuring every transaction is processed in real time without unnecessary delays.
The city66 withdrawal system is integrated with Malaysia's major banks
The Security of Your Financial Transactions
When it comes to money, security is the top priority. City66 uses advanced data encryption to protect every financial transaction on our platform. This means your bank or digital wallet information is never exposed to unauthorized third parties.
In addition to encryption, we also use multi-factor authentication (MFA) to protect your account from unauthorised access. Every withdrawal request goes through an automatic security check before approval, ensuring only you can withdraw funds from your own account.
The KYC (Know Your Customer) process we carry out is more than a formality – it is an added layer of protection to ensure your account is not misused by any party. Once KYC is complete, your withdrawal experience will be smoother and faster because the system already recognises your identity.
The Importance of Completing Identity Verification (KYC)
One of the main reasons some withdrawal requests take longer is that the KYC process has not been completed. At city66, we encourage all new members to complete their identity verification right after registering, rather than waiting until they are ready to withdraw.
KYC identity verification speeds up the withdrawal process at city66
The KYC process at city66 is straightforward and can be completed in under 10 minutes. You simply need to upload a photo of your ID and one supporting document such as a bank statement or utility bill. Once verified, your withdrawal limit will also be automatically increased, giving you greater flexibility in managing your winnings.
Smart Withdrawal Tips for city66 Players
Having served Malaysian players for many years, we have gathered some useful tips to help you manage withdrawals more efficiently:
- Complete KYC Early – Don't wait until you have a big win to complete verification. Do it when you first register so your withdrawals are never held up later.
- Choose the method that matches your amount – For small and urgent amounts, digital wallets are the best option. For larger amounts, bank transfer is more suitable and reliable.
- Double-check your account details carefully – An incorrect account number can cause funds to go astray. Always double-check before confirming your withdrawal request.
- Submit withdrawals during business hours – Although the city66 system operates 24 hours a day, withdrawals to local banks may be processed faster during regular business hours.
- Track request status – You can check your withdrawal status in your account transaction history at any time.
Understanding Bonus Wagering Requirements Before Making a Withdrawal
This is something many new players overlook. When you receive a bonus or promotion from City66, there is a wagering requirement that must be met before the bonus funds can be withdrawn. This is standard practice across all reputable casino platforms and is designed to ensure fairness for all parties.
For example, if you receive a RM100 bonus with a 10x wagering requirement, you need to wager RM1,000 using that bonus funds before it can be converted into withdrawable cash. Your own deposit funds are not subject to this requirement and can be withdrawn at any time.
City66 always ensures these terms are clearly stated in each promotion's conditions. We encourage players to read them carefully before accepting any bonus to avoid any misunderstanding later on.
Track your withdrawal status in real time at City66
What to Do If Your Withdrawal Is Delayed?
While city66 is committed to processing every withdrawal within the stated timeframe, delays can occasionally occur due to factors beyond our control such as banking system disruptions or exceptionally high request volumes at certain times. If your withdrawal takes longer than the promised period, here are the steps you can take:
- Check the "Transaction History" tab in your account to confirm the status of your withdrawal request.
- Make sure the bank account or digital wallet details you enter are correct and active.
- Contact the City66 support team via live chat with your transaction number.
- Our team will review your request and provide a status update shortly.
The city66 financial support team is specially trained to handle withdrawal-related issues. They understand the importance of your funds and will do their best to resolve any concerns quickly and professionally.
Zero-Fee Withdrawals – city66's Commitment to Players
One thing that sets city66 apart from many other platforms is our commitment to not charging members any withdrawal fees. We believe the money you win should reach you in full, without unnecessary deductions. For most major withdrawal methods, no charges are imposed by city66.
The only cost that may be involved is the network gas fee for cryptocurrency withdrawals, which is a standard charge levied by the blockchain network itself, not by city66. For all local bank and digital wallet withdrawal methods, there is nothing to worry about in terms of deductions.
City66 – A Platform You Can Trust
Trust is the foundation of the relationship between City66 and every one of our players. We understand that choosing the right platform to play on and keep your money with is not an easy decision. That is why we are always striving to be more transparent, faster, and more secure in every aspect of our operations, including our withdrawal system.
Thousands of Malaysian players have trusted city66 as their platform of choice, and we guard that trust wholeheartedly. Every day, hundreds of withdrawal requests are processed successfully, and every ringgit reaches its rightful owner safely. That is the city66 promise to every loyal member.
Important Things to Know Before Making a Withdrawal
Accounts that have completed KYC enjoy higher withdrawal limits and faster processing times. Complete your identity verification today.
Double-check your bank account number or digital wallet phone number before submitting your request. Funds sent to the wrong account are difficult to recover.
If you have an active bonus balance, make sure the wagering requirement has been met before making a withdrawal to avoid any confusion.
City66 support is available 24 hours a day via live chat. Don't hesitate to reach out if you encounter any issues.
Withdrawal FAQ
Ready to Withdraw Your Winnings?
Create your City66 account today and enjoy the smoothest and most trusted withdrawal experience in Malaysia.